Returns & Refund Policy
We want you to be satisfied with your purchase.
Returns
Returns are accepted within 7 days of delivery.
Conditions for Return
- Item must be unused and in original condition
- Item must be returned in original packaging
Non-returnable items
- Digital products
- Personalized or custom-made items
Refunds
Once the returned item is received and inspected, a refund will be issued to the original payment method within 5–10 business days.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.
Contact
For any return or refund requests, please contact us at: sales@lemaplaninternational.shop